Corona has impressively shown us the importance of relationships....
When has a person, an event or a special service inspired you? You surely remember. Maybe you also told other people about it. Inspiration is contagious, after all.
Sometimes it doesn’t take much to spark inspiration. Customer Delight is the result of cordiality, understanding and benevolence.
I support companies from the hospitality sector as well as other customer-centric industries in achieving Customer Delight. In making sure guests and customers are surprised and inspired time and again by excellent and sophisticated service. In making sure that they return with pleasure and are always ready to recommend.
What challenges are you facing? Let’s talk about your concerns, which I’ll gladly take as my tasks. I’m looking forward to it.