Corona has impressively shown us the importance of relationships....
When has a person, an event or a special service inspired you? You surely remember. Maybe you also told other people about it. Inspiration is contagious, after all.
When has a person, an event or a special service inspired you? You surely remember. Maybe you also told other people about it. Inspiration is contagious, after all.
“Working with Brita Stiegler is a great and valuable asset to us. Her open and ever-respectful conduct convinced us within moments and has been a steady source of inspiration since. With her creative ideas we have been consistently furthering Service Excellence in our establishments. This way, we can fulfil the centuries-old Sacher promise of maximum quality anew each time, today and in the future, and exceed our modern guests’ high expectations time and again in terms of realisation and experience.”
In an age where almost every product and every service are a mere click away, mindfulness and appreciation become all the more important. Guests would like to feel noticed, understood and well taken care of.
I have combined over 25 years of customer service, business development and marketing experience working with leading international companies with my passion for the hotel industry.
The result is my consultancy for
Customer Delight &Brita Stiegler.
Corona has impressively shown us the importance of relationships....
I thought about it for quite some time what really constitutes Customer Delight....
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